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To initiate your request to transfer your current phone number, please fill out our Letter Of...
Can I transfer my wireless phone number to ViaTalk?Yes, ViaTalk now offers the ability to transfer your wireless numbers to our network for a...
Can I transfer my toll free number to ViaTalk?To initiate your request to transfer your toll free number please fill out our RespOrg Form and...
How long does it take for my number to transfer?On average, the transfer process takes approximately 5 to 15 business days to complete.
Do I receive ViaTalk service while my number transfers?When you sign up for service and submit a number transfer request, we will provide you with a...
How do I know if my porting documentation has been received?You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...
Will I still be listed in the phonebook?If you choose to transfer your existing number to our services, we will retain your current...
How do I convert my LOA/bill to PDF?In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF,...
Do I need to cancel my old account after my number transfers to ViaTalk?Yes, you will need to cancel your billing account with your previous carrier. To ensure that...
Can I transfer a second phone number to my free second line?The free second line on our residential plans does not include a second telephone number. For...
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