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Can I change my phone service plan?

To change your plan with ViaTalk it's as easy as 1, 2, 3. 

First, visit our website. 

Second, click the 'One Click Ticket' link at the top-right of the page. 

Third, select the 'Billing' Department and complete the provided form. Be sure to include account verification in your request. Account verification can be either the last 4 digits of the credit card on file or your account management password.

Once the ticket is received, we will change your plan and a confirmation email will be sent upon completion.

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Does my plan include calls to Hawaii, Alaska, and Canada?

Yes, all calls to Hawaii, Alaska, and Canada are considered part of your Domestic Long Distance...

How long will it take for my order to be processed?

Orders are typically processed within 1 to 3 business days. To check on the status of your order,...

How do I know I am eligible for ViaTalk phone service?

ViaTalk works through your internet connection at your home or office. For ViaTalk's broadband...

Can I connect multiple phones to my ViaTalk line?

Yes, you may connect multiple phones to your ViaTalk adapter through several different...

Is there an activation cost for setting up a new account?

At this time, there are no Activation Fees when setting up a new ViaTalk account.

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