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How do I know I am eligible for ViaTalk phone service?

ViaTalk works through your internet connection at your home or office. For ViaTalk's broadband phone services you will need:

1.) Broadband Internet Service, for example, Cable, DSL, or FiOS.
2.) A touch tone phone, either cordless or corded.
3.) A Phone Adapter. (We provide this for you!)
4.) A valid credit or debit card, for billing.

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Does ViaTalk charge a fee to change plans?

No, ViaTalk does not charge any additional fees to switch plans.

How long will it take for my order to be processed?

Orders are typically processed within 1 to 3 business days. To check on the status of your order,...

Does my plan include calls to Hawaii, Alaska, and Canada?

Yes, all calls to Hawaii, Alaska, and Canada are considered part of your Domestic Long Distance...

Can I change my phone service plan?

To change your plan with ViaTalk it's as easy as 1, 2, 3. First, visit our website. Second, click...

Is there an activation cost for setting up a new account?

At this time, there are no Activation Fees when setting up a new ViaTalk account.

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