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How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

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How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...

How do I convert my LOA/bill to PDF?

In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF,...

Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a...

Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current...

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