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How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill have been received. 

If you do not receive an email, please resubmit your porting documentation and contact phone support by calling 1-866-626-7150 to confirm that they have been accepted by our system.

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How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

Can I transfer my wireless phone number to ViaTalk?

Yes, ViaTalk now offers the ability to transfer your wireless numbers to our network for a...

How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current...

Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

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