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Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current directory listing when we submit your transfer request.

New numbers assigned by ViaTalk are not listed or published by default. However, you may submit a ticket to our Directory Listing Department requesting that your number be listed and/or published for a one time fee of $2.95.

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Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

Can I transfer my toll free number to ViaTalk?

To initiate your request to transfer your toll free number please fill out our RespOrg Form and...

How do I convert my LOA/bill to PDF?

In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF,...

How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

Can I transfer my wireless phone number to ViaTalk?

Yes, ViaTalk now offers the ability to transfer your wireless numbers to our network for a...

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