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Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current directory listing when we submit your transfer request.

New numbers assigned by ViaTalk are not listed or published by default. However, you may submit a ticket to our Directory Listing Department requesting that your number be listed and/or published for a one time fee of $2.95.

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Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a...

How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...

How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

How do I convert my LOA/bill to PDF?

In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF,...

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