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Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current directory listing when we submit your transfer request.

New numbers assigned by ViaTalk are not listed or published by default. However, you may submit a ticket to our Directory Listing Department requesting that your number be listed and/or published for a one time fee of $2.95.

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Can I transfer a second phone number to my free second line?

The free second line on our residential plans does not include a second telephone number. For...

Can I transfer my toll free number to ViaTalk?

To initiate your request to transfer your toll free number please fill out our RespOrg Form and...

Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a...

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...

How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

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