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Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current directory listing when we submit your transfer request.

New numbers assigned by ViaTalk are not listed or published by default. However, you may submit a ticket to our Directory Listing Department requesting that your number be listed and/or published for a one time fee of $2.95.

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How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...

Can I transfer a second phone number to my free second line?

The free second line on our residential plans does not include a second telephone number. For...

Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a...

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