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How do I convert my LOA/bill to PDF?

In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF, you can use a free tool called PDFCreator, available from http://sourceforge.net/projects/pdfcreator/

After you've installed the software, it installs a "virtual printer" to your system called PDFCreator.


This special printer will take any document and convert it into PDF format.

To use it, simply print the document of your choice, and choose the PDFCreator as your printer.


This will then convert the file into a PDF that you can email to us at loas@viatalk.com

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Can I transfer my wireless phone number to ViaTalk?

Yes, ViaTalk now offers the ability to transfer your wireless numbers to our network for a...

Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a...

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...

Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current...

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