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Can I transfer a second phone number to my free second line?

The free second line on our residential plans does not include a second telephone number. For more information on this feature, please visit:

Two Phone Lines

If you would like to port a second phone number to our service, you will need to contact our billing department via phone or ticket to order either a Virtual Number package or a second voice package.

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How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

Can I transfer my toll free number to ViaTalk?

To initiate your request to transfer your toll free number please fill out our RespOrg Form and...

How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current...

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...

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