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Can I transfer a second phone number to my free second line?

The free second line on our residential plans does not include a second telephone number. For more information on this feature, please visit:

Two Phone Lines

If you would like to port a second phone number to our service, you will need to contact our billing department via phone or ticket to order either a Virtual Number package or a second voice package.

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Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a...

Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current...

How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

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